"It's an amazing hotel sited on top of a hill overlooking on one side Lake Toya."
Jimmy from Singapore
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"Chef Takahiro Tsutsumi managed to create an amazing meal that would be worth coming here even if the hotel didn't have an amazing view over the lake."
FlyingB1975 from United States
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"Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm."
Diego from United States
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Vignette Collection The Windsor Hotel Toya By Ihg is a 5-star property featuring a spectacular location on a mountain with views of Lake Toya and the Pacific Ocean. Amenities include access to an indoor mineral hot spring, golf course, and a full-service spa. The hotel's rating is 8.2/10 on Booking.com.
Rooms & Amenities
Rooms at The Windsor Hotel Toya feature floor-to-ceiling windows and come equipped with air conditioning, complimentary WiFi, and flat-screen TVs. Each room includes comforts such as pillow menus and seating areas, ensuring a comfortable environment for guests.
Dining Options
Dining options at The Windsor Hotel Toya include SUYAMA for traditional Japanese dishes and Japanese Teppanyaki grills at Out of Africa restaurant. The Polo Bar serves designer cocktails along with a selection of 12 types of cigars.
Leisure & Recreation
Guests can enjoy recreational activities such as skiing with ski-in/ski-out access, cross-country skiing, and access to 18 holes of golf. The hotel also provides a full-service spa where guests can relax with massages and treatments.
Services & Local Area
The Windsor Hotel Toya offers services including a free shuttle from JR Toya Train Station and concierge services. Additional features include express check-in/check-out and room service for convenience, while the hotel is within proximity to local landmarks such as the Windsor Great Peak of Toya Golf Course.
“This resort sits high above Lake Toya, giving it phenomenal views and a sense of peaceful seclusion. The range of activities is impressive, from skiing to golf, and dining options extend to both teppanyaki and organic cuisine. I particularly like that there are hot springs and spa treatments available; these feel essential after a day on the slopes.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Queen Room Sea Side
2 persons
435 sq. feet
1 King-size bed
Premium Twin Room Sea Side
2 persons
435 sq. feet
2 Single beds
Premium Twin Room Lake Side
2 persons
435 sq. feet
2 Single beds
King Suite Lake Side
2 persons
625 sq. feet
1 King-size bed
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Luggage storage
Locker room
Ski to door
Lift
Currency exchange
Barber shop
Coffee shop
Sports & Fitness
Fitness centre
Canoeing
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Services
Free shuttle service
Room service
Car hire
Ski equipment hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's play area
Spa & Leisure
Indoor swimming pool
Sun loungers
Entertainment
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Hot spring bath
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Ironing facilities
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Dining Onsite
At Vignette Collection The Windsor Hotel Toya By IHG, guests can indulge in a delightful array of dining experiences that celebrate authentic flavors. From traditional Japanese sushi to exquisite French specialties, each restaurant embodies a unique culinary essence, inviting travelers to explore an unforgettable gastronomic journey.
Shoan Kogetsu Sushi Restaurant
Japanese
Ambiance
This intimate sushi restaurant provides a serene setting, perfect for enjoying meticulously crafted sushi prepared by skilled chefs.
Key Offerings
Delight in a selection of fresh fish and seasonal ingredients, with an emphasis on the artistry of sushi making. Guests must check in to enjoy dinner here.
Reservation
Yes
Dinner only; hours vary.
Michel Bras
French cuisine and organic specialties
Ambiance
This elegant restaurant exudes sophistication, featuring a warm and inviting décor that harmonizes with the culinary artistry on display.
Key Offerings
Discover a menu that highlights organic ingredients and classic French techniques, offering an exceptional dining experience.
Reservation
Yes
Dinner only; hours vary.
Suyama
Japanese
Ambiance
Enjoy a cozy atmosphere that reflects the beauty of Japanese design, providing a perfect backdrop for a serene meal.
Key Offerings
Suyama showcases a variety of traditional Japanese dishes, focusing on seasonal flavors and authentic preparation.
Scenic golf course with stunning views of Lake Toya. Ideal for both beginners and experienced golfers.
Gla Gla
25 minutes walking
Local art gallery showcasing unique glass sculptures. Regular exhibitions and workshops are held throughout the year.
Silo Viewing Platform
11-minute drive
Viewing platform offering panoramic views of the surrounding mountains and the lake, making it perfect for photography.
Toyako Visitor Center
21-minute drive
Informative center with exhibits on the region's volcanic activity and environment. Great for learning about local nature.
Hiking on Nishiyama Sanroku Kako Walking Path
21-minute drive
A scenic trail designed for hikers of all levels. Experience stunning landscapes and wildlife along the way.
Lake Toya Ranch
20 minutes' walk
Family-friendly ranch offering a range of outdoor activities including horseback riding and farm tours.
Tojisanka
5 minutes' walk
Japanese cuisine with a focus on local ingredients. Cozy atmosphere, known for its sashimi and seasonal dishes.
Cafe de L'eau
10 minutes' drive
Charming cafe offering a mix of Japanese and Western dishes. Perfect for light meals and specialty coffee.
Toyako Onsen
15-minute drive
Onsen offering stunning views of the lake. Ideal for relaxation, complete with hot springs and wellness services.
Live music events at Local Bars
5 minutes' walk
Vibrant nightlife with options for live music, ranging from jazz to rock. Family-friendly events are regularly scheduled.
Getting around
City Centre
Toyako7 min
·
2.5
mi
Airports
Sapporo Okadama Airport (OKD)168 min
·
69.3
mi
New Chitose Airport (CTS)176 min
·
72.8
mi
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 254 reviews
James
United States,
February
2025
7.0/10
My stay at this hotel was quite the mixed bag. While I loved the hot spring bath and appreciated the comfortable bed, the check-in process was frustrating, and the limited dining options were a letdown. The location offers stunning views, but be prepared to travel a bit to find food outside the hotel. Overall, it has potential but definitely needs some improvements.
Rooms
8.0
The room was spacious and comfortable, but we had to wait a while for it to be ready during check-in.
Service
6.0
While the staff tries hard, communication was a bit of a challenge at times due to limited English proficiency.
Location
9.0
The hotel is beautifully located at the top of a mountain with breathtaking views of both the ocean and the lake, but it's quite isolated.
Dining
5.0
The dining experience was mixed; while the breakfast was excellent, I found it frustrating that reservations were necessary for all restaurants and that take-out wasn't allowed.
Facilities
7.0
The hot spring was a highlight and provided a relaxing escape, although the spa and pool were closed during my visit.
Charles
United States,
February
2025
6.0/10
The hotel offers stunning views of Lake Toya and the ocean, and the room was spacious and clean. However, the service at the front desk could be improved, and the dining options were somewhat limited and needed prior reservations, which was frustrating. Overall, the experience was mixed with some highlights and notable downsides.
Rooms
9.0
The room was spacious, clean, and had a breathtaking view of Lake Toya.
Service
5.0
Service at the front desk was lacking, and staff seemed overwhelmed and unhelpful during busy times.
Location
7.0
The hotel is perched on a mountain, offering a secluded atmosphere that enhances the view, but it's quite far from the town.
Dining
5.0
Dining was disappointing as reservations were required for most restaurants, even for casual options, leaving limited choices for meals.
Facilities
6.0
The hotel had a hot spring bath, which was a relaxing experience, but other amenities like the spa and pool were closed.
Stunning lake views
Poor front desk service
Jim
United States,
December
2024
7.2/10
I had a mixed experience at the hotel. On one hand, the hot springs were relaxing and the breakfast was excellent, making up for some service mishaps during check-in. On the other hand, I found the staff at times unhelpful, and access to certain amenities felt overly restricted. The view was gorgeous, though it was partly obscured by clouds during my stay.
Rooms
7.0
The room was decent and comfortable, but the view was often shrouded in mist, which was a bit disappointing.
Service
6.0
Service was hit or miss. While some staff tried hard to help, others were not very friendly or accommodating.
Location
8.0
The location offers stunning views of both the lake and ocean, but it's quite isolated, making a rental car a necessity.
Dining
9.0
The breakfast selection was impressive and delicious, definitely a highlight of my stay.
Facilities
6.0
While the hot spring was relaxing, the spa and pool were closed, which was disappointing.
Beautiful views
Unhelpful staff
Herb
United States,
November
2024
6.0/10
My stay at this hotel was quite a mixed bag. On one hand, the luxurious decor and stunning views from my room were fantastic. On the other hand, communication with the staff was challenging, and the dining experience fell short due to strict booking requirements and an insufficient menu. Overall, it feels like a place where the expectations set by its star rating are not fully met.
Rooms
8.0
The room was spacious and offered a breathtaking view, but I was shocked to find that the already steep prices were per person, not per room.
Service
5.0
Service was frustrating; I struggled with language barriers and often felt ignored by staff when asking basic questions.
Location
7.0
The location is quite picturesque, on a mountain overlooking beautiful scenery, but it's isolated, leaving you with very few dining options outside of the hotel.
Dining
5.0
Dining at the hotel was disappointing; you need to book restaurants a whole day in advance which isn't mentioned anywhere, and the menu options felt limited.
Facilities
6.0
Facilities were decent but felt below what I would expect from a high-end resort. Access to common amenities was quite restricted.
Beautiful views
Language barrier
James
United States,
November
2024
6.8/10
I had quite a mixed experience at the hotel. The hot spring bath was a highlight, offering a nice and relaxing experience, despite the lack of access to the spa and pool. Unfortunately, the check-in process was a hassle since our room wasn't ready, and the staff at the front desk could use some improvements. It's definitely a good idea to rent a car if you're planning to stay here, as the location is remote with limited dining options nearby. Overall, there were some great aspects, but a few significant downsides too.
Rooms
7.0
Our room was spacious and equipped with luxurious toiletries, but the breathtaking lake view was sadly obscured by fog during our stay.
Service
5.0
Service at the front desk left a lot to be desired; they seemed overwhelmed and not very accommodating.
Location
6.0
The hotel is located at the top of a mountain, offering stunning views, but it also means you're quite far from any local eateries or attractions.
Dining
9.0
The breakfast was excellent and surprisingly made up for the frustration of check-in.
Facilities
7.0
Unfortunately, the spa and pool were closed, but the hot spring bath was still quite enjoyable.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in for free.
Breakfast
You can start your day with a full breakfast, which costs JPY4,840 per person per day.
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
11
Number of rooms:
386
Former name
vignette collection the windsor hotel toya by ihg
FAQs
About The Windsor Hotel Toya Vignette Collection
What are the check-in and check-out times at Vignette Collection The Windsor Hotel Toya By Ihg?
Check-in is at 15:00 and check-out is by 12:00.
Is there a pool available at Vignette Collection The Windsor Hotel Toya By Ihg?
There is an indoor swimming pool available for guests year-round.
What amenities are available in the rooms at Vignette Collection The Windsor Hotel Toya By Ihg?
Rooms include air conditioning, an LCD TV, a minibar, free Wi-Fi, a safe, and designer toiletries.
What dining options are available on-site at Vignette Collection The Windsor Hotel Toya By Ihg?
Guests can enjoy multiple dining options including Italian cuisine, French specialties, traditional Japanese dishes at SUYAMA, and Teppanyaki grills at Out of Africa.
Does Vignette Collection The Windsor Hotel Toya By Ihg offer airport transportation?
The hotel provides a free shuttle service to JR Toya Train Station, which is a 30-minute drive away.
What recreational activities are available at Vignette Collection The Windsor Hotel Toya By Ihg?
Guests can engage in golfing, skiing with ski-in/ski-out access, horseback riding, cycling, and hiking.
How far is Vignette Collection The Windsor Hotel Toya By Ihg from Sapporo Okadama Airport?
The hotel is 100 km from Sapporo Okadama Airport.
What wellness facilities does Vignette Collection The Windsor Hotel Toya By Ihg offer?
The hotel features a full-service spa with hot spring baths, massage treatments, and fitness facilities.
What is the policy regarding parking at Vignette Collection The Windsor Hotel Toya By Ihg?
Private parking is available on-site for free and does not require a reservation.
What nearby attractions are close to Vignette Collection The Windsor Hotel Toya By Ihg?
Nearby attractions include Usuzanfunka Memorial Park (5 km) and Toyako Hot Spring (6 km).
Does Vignette Collection The Windsor Hotel Toya By Ihg have facilities for children?
The hotel provides children's play areas and child services.